Terms of Service

Last Updated: August 6, 2026

Welcome to Herbethic . These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. You agree to comply with all applicable laws and regulations while using our services.

2. Products

We offer organic food products, spices (masalas), herbs, and other related grocery items. We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, occasional errors may occur, and we reserve the right to correct them without prior notice.

Product images are for illustrative purposes only. Actual packaging, color, or appearance may vary slightly.

3. Pricing and Payments

All prices displayed on our website are listed in the applicable local currency unless otherwise stated.

We reserve the right to modify product prices at any time without prior notice.

Payment must be completed using one of our accepted payment methods before an order is processed.

4. Orders and Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to:

• Accept or reject any order.

• Cancel an order due to pricing errors, suspected fraud, stock unavailability, or any other legitimate reason.

• Limit quantities purchased per customer.

If your order is cancelled after payment has been received, an appropriate refund will be processed.

5. Shipping and Delivery

We aim to process and dispatch orders promptly.

Delivery times are estimates and may vary due to courier delays, weather conditions, holidays, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms outlined in that policy.

7. Product Quality

We are committed to providing high-quality organic products and authentic masalas.

Because our products are natural, slight variations in color, aroma, texture, or appearance may occur between batches. These natural variations do not constitute defects.

8. User Responsibilities

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to our systems.

• Upload harmful software, viruses, or malicious code.

• Interfere with the security or proper functioning of the website.

• Misuse or abuse our services.

9. Intellectual Property

All content on this website, including logos, product images, text, graphics, designs, icons, and other materials, is the property of Herbethic or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Herbethic shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

11. Disclaimer

Our products are intended for general consumption and are not intended to diagnose, treat, cure, or prevent any disease.

Customers with allergies, dietary restrictions, or medical conditions should carefully read product labels and consult a qualified healthcare professional if necessary.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the country or region where Herbethic operates, without regard to conflict of law principles.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Herbethic

Email: herbethic.organic@gmail.com

Phone: +92 346 4619159

Business Hours: Monday–Saturday, 9:00 AM–6:00 PM